Our Values

As a recruitment agency we acknowledge we have a crucial role and duty to provide you with the very best candidates in South Wales; after all people are fundamental to business performance. With guaranteed service levels and ongoing performance assessments, you can be confident we work to exacting standards and mutually agreed KPIs.

Respect for both our clients and candidates is something we are particularly passionate about. Respect means listening and treating companies and people as individuals – not numbers. It means only contacting you when you want us to, with carefully selected, suitable candidates. And it means only contacting our candidates with jobs that match their needs, requirements and preferences.

Sharing an old fashioned relationship of mutual trust with our clients and candidates is so important to the success of our recruitment services. We know how important reliability is to you – to have the employees you need, when you need them. That’s why we value trust so greatly. We will always be upfront and honest. If we say we will recruit the candidates you need in the timescale you specify, you can trust we will do just that and if for any reason we can’t we will advise you.

Working in partnership delivers the best results for everyone. A long-term partnership establishes a far superior mutual understanding and enables continuous improvement in all areas that matter.

Transparency forges long-term client and candidate relationships built on trust. When you work with Focused Recruitment you work with an agency that has fully transparent processes and procedures with clear, open communication. Everyone knows where they stand and there is a clear line of accountability.